I was pleased to meet with a senior representative from North Northamptonshire Council’s housing team on Friday to gain a better understanding of how they are planning to tackle various housing issues locally, especially in light of the broad range of correspondence my office receives on the matter. The discussion included the time taken to resolve housing issues, how communication might be better improved for those on Keyways getting in touch regarding banding and prioritisation, the improvement of communication between individuals and their Housing Officer, tackling urgent cases involving homelessness issues, as well as the expeditious dealing with repairs that are required, to name but a few. There was interesting discussion to be had, with a number of constructive steps outlined to me which will hopefully make a difference - I look forward to further regular updates and site visits as this feedback is acted upon.